<p>Amazon Connect is an easy-to-use omnichannel cloud contact center service that enables companies of any size to deliver superior customer service at a lower cost. Amazon Connect communications capabilities make it easy for companies to deliver personalized interactions across communication channels, including chat. </p> <p>Use the Amazon Connect Participant Service to manage participants (for example, agents, customers, and managers listening in), and to send messages and events within a chat contact. The APIs in the service enable the following: sending chat messages, attachment sharing, managing a participant's connection state and message events, and retrieving chat transcripts.</p>
http://participant.connect.{region}.amazonaws.com8 endpoints available
/participant/event#X-Amz-Bearer/participant/message#X-Amz-Bearer/participant/attachment#X-Amz-Bearer/participant/connection#X-Amz-Bearer/participant/disconnect#X-Amz-Bearer/participant/transcript#X-Amz-Bearer/participant/start-attachment-upload#X-Amz-Bearer/participant/complete-attachment-upload#X-Amz-Bearer<p>Amazon Connect is an easy-to-use omnichannel cloud contact center service that enables companies of any size to deliver superior customer service at a lower cost. Amazon Connect communications capabilities make it easy for companies to deliver personalized interactions across communication channels, including chat. </p> <p>Use the Amazon Connect Participant Service to manage participants (for example, agents, customers, and managers listening in), and to send messages and events within a chat contact. The APIs in the service enable the following: sending chat messages, attachment sharing, managing a participant's connection state and message events, and retrieving chat transcripts.</p>
http://participant.connect.{region}.amazonaws.com8 endpoints available
/participant/event#X-Amz-Bearer/participant/message#X-Amz-Bearer/participant/attachment#X-Amz-Bearer/participant/connection#X-Amz-Bearer/participant/disconnect#X-Amz-Bearer/participant/transcript#X-Amz-Bearer/participant/start-attachment-upload#X-Amz-Bearer/participant/complete-attachment-upload#X-Amz-Bearer